Shipping policy
Shipping Policy
Last updated: February 22, 2026
All Big Aura Co. products are made-to-order.
Processing Time
Orders are typically processed within 2–5 business days before shipment.
During holidays or high-volume periods, processing times may be extended.
Shipping Time
After production, orders typically arrive within:
U.S.: 3–7 business days
Delivery times may vary based on carrier delays or peak seasonal demand.
Total Estimated Delivery Time
Most orders arrive within 5–12 business days from the date of purchase.
Please note that this is an estimate and not a guaranteed delivery timeframe.
Tracking
Once your order ships, you will receive a tracking number via email.
Incorrect Address
Customers are responsible for providing the correct shipping address. We are not responsible for orders shipped to incorrect addresses provided at checkout.