Terms of service
Terms of Service
Last updated: February 22, 2026
Welcome to Big Aura Co. By accessing or purchasing from our website, you agree to the following Terms of Service.
Please read them carefully.
1. Overview
Big Aura Co. provides made-to-order apparel and merchandise. By placing an order, you agree to be bound by these Terms.
We reserve the right to update or modify these Terms at any time.
2. Products & Availability
All products are made-to-order. Because of this:
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All sales are final except in cases of defect or error.
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We do not accept returns for incorrect sizing or change of mind.
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Colors may vary slightly due to monitor differences.
We reserve the right to discontinue or modify products at any time.
3. Pricing & Payments
All prices are listed in USD unless otherwise stated.
We reserve the right to change pricing at any time without notice.
Payment must be received before an order is processed.
4. Order Processing & Shipping
Orders typically process within 2–5 business days before shipment.
Shipping times are estimates and are not guaranteed. We are not responsible for carrier delays.
Customers are responsible for providing accurate shipping information. We are not liable for orders shipped to incorrect addresses provided at checkout.
5. Returns & Refunds
Due to the made-to-order nature of our products, we do not accept returns or exchanges for:
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Incorrect size selection
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Buyer’s remorse
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Preference-based reasons
If an item arrives damaged, defective, or incorrect, customers must contact us within 7 days of delivery with photo evidence.
Approved claims will result in a replacement or refund at our discretion.
6. Intellectual Property
All designs, graphics, branding, logos, and content on this website are the property of Big Aura Co.
Unauthorized reproduction, copying, or redistribution is strictly prohibited.
7. Limitation of Liability
Big Aura Co. shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.
Our maximum liability shall not exceed the amount paid for the product purchased.
8. Chargebacks & Fraud
We reserve the right to dispute fraudulent chargebacks. Evidence including order confirmation, tracking information, and policy agreements may be submitted to the payment processor.
9. Contact Information
For questions regarding these Terms, please contact: